DIAMOND ‘PRINCESS’ ~ AUSTRALIA – NEW ZEALAND
Hi Scott,
Just wanted to thank you for all your efforts to make our trip to Australia perfect! We had a wonderful time and owe much of our trip to all your attention to detail.
Patti was terribly impressed with all your attention to detail. Patti is a travel agent as well and always very attentive to her customers' needs so she knows a job well done when she sees it.
Thanks again,
Lynn
FEBRUARY 2010
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CELEBRITY 'CONSTELLATION' ~ CANADA - NEW ENGLAND
Thank you for recommending the Celebrity Constellation to New England and Canada. We had a wonderful time.
Jens and I appreciate you as our travel agent. The manoeuvring you do to get us outstanding rooms is not lost on us. We appreciate your hard work and updates on discounts being offered.
What did you think of the singer Terry Grant---what fun! The boat was beautiful.
A man in the big fantail suite next to us was celebrating his seventieth birthday. Sixty people were traveling with him and his wife. One of the birthday guest was the CEO of Holland America and his wife. Most of the birthday party guest were in the penthouses on our floor. We benefited from the wealthy guest around us by having outstanding service and beautiful food presentations!
Jens and I think of you and your family often.
Janie Marino
NOVEMBER 2009
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SILVERSEAS 'SILVER WHISPER' ~ MEDITTERANEAN
Scott,
I am writing to say "many, many, thanks" for all your help with our family trip on the Silverseas Whisper, and for your help with securing our transfer driver in Italy, Mr. Giovanni Lerusce, with Positano Drivers.
Scott, you have always been the "best" travel agent in the business and we can't thank you enough for coordinating the trip for the ten of us. We recognize that it is always a bit more challenging when coordinating for multiple travelers with varied travel expectations, but you came through as you always do for me!
You were right in recommending the Silversea! I don't think we can ever cruise again on another cruise company.
We also loved our driving trip from Rome to Pompeii, Sorrento and the Amalfi Coast with Mr. Lerusce. I would highly recommend his company to any of your other clients. He is professional, courteous, and a great safe driver especially when navigating those narrow roads in Italy!
Scott, all of us returned home safely and have you in our thoughts.
Thank you for everything.
Nancie Parker
SEPTEMBER 2009
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PRINCESS CRUISES 'DIAMOND PRINCESS' ~ ALASKA
Scott,
We think the fantail idea was perfect for this Alaskan cruise. As first-time Fantail cruisers, we had a little concern on the first day when the stern wiggled a bit, but most of the time we've felt like we were docked, it's so smooth . . as you know.
The fantail balconies are a bit bigger than the ones on the sides of the ship. They're very calm and sheltered from the wind and they're good for up to 8 people to meet on and have wine and snacks. The folks on the side of the ship find it a little windy .
The Diamond Princess is a very nice ship. We're on our way to College Fjord for our last glacier viewing from our great fantail balcony.
George Hull
SEPTEMBER 2009
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PRINCESS CRUISES 'DIAMOND PRINCESS' ~ ALASKA
Scott,
Thanks. We are all set to leave tomorrow.
You have been a great help. Your customer service is outstanding. Look forward to working with you again.
Until then...
Nancy Marinovich
SEPTEMBER 2009
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HOLLAND AMERICA 'WESTERDAM' ~ ALASKA
Scott,
Thank you so much for all you did for us on our cruise (WESTERDAM) on June the 24th. The upgrade was great. We enjoyed every minute of our vacation. An added benefit on the last leg of our flight to Seattle we were upgraded to first Class.
When we are ready to plan another cruise you will be the first person to be Contacted.
Again THANKS!!
Bill Hoggard
JUNE 2009
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CELEBRITY 'INFINITY' ~ SOUTH AMERICA
Scott,
Felicity and I keep meaning to write you about how GREAT our Celebrity Infinity - South America cruise was! It was so wonderful - probably the best cruise I ever went on!
We cannot thank you enough!
Elizabeth Aguilar & Felicity Penuel (United Airlines)
APRIL 2009
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NORWEGIAN 'PRIDE of AMERICA' ~ HAWAII
Hi Scott;
I just wanted to tell you what a fantastic Hawaiian cruise we had. Norwegian cruise line was a pleasure to travel on. The cruise itself was great. We really enjoyed being able to go to the different islands and spend time at each one. We would highly recommend this cruise to anyone. Also a big thank you for your cabin location suggestion. We were at the back of the boat and enjoyed a spectacular view from all sides of the boat.
Once again thank you Scott for all your assistance in helping plan our great vacation.
Best regards,
Janice Ward
Air Canada
MARCH 2009
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CELEBRITY 'INFINITY' ~ ALASKA
Scott,
I just wanted to drop a line and tell you what a great time Susan, my wife, Krystal, my daughter, Matthew, my son and I had on our recent cruise to Alaska.
All of your work paid off and everything went smooth as silk. We had a great time and I wanted to thank you for all of your hard work and tell you what a pleasure it was to work with you. Though we had a great time your advice for my last cruise was correct; September is a better time to cruise Alaska due to the large number of cruises sailing now. But we were restricted by my daughter's schedule.
You really know your business and we are looking forward to our next cruise in March of 2009. Thanks again and looking forward to working with you again on another great vacation.
Steven P. Allen
JULY 2008
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SILVERSEAS 'SILVERWIND' ~ SCANDINAVIA RUSSIA
Hi Scott,
We have done a number of Silversea cruises before; South America including the Amazon, Vietnam and one last Christmas from Singapore to Sydney, all great experiences. Only ever been to Norway once before, to Bardufoss for one hour when I was in the R.A.F., it was COLD!
Again, many thanks, really excellent service and we WILL be booking again with you, so keep those emails coming!
Best regards,
David Gladwin
JUNE 2008
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REGENT 'SEVEN SEAS MARINER' ~ PANAMA CANAL
Scott,
I am been meaning to write to you to say Thank You for all you did to make our trip wonderful. We had an absolutely fabulous time! Everything was just great. We loved the ship and the route. The day we went through the canal, Art and I sat in the observation lounge and watched the whole 8 hours. REGENT’S service, the accommodations, the food and of course the company were all fabulous. We definitely hope to go on another cruise some day. Of course, we will contact you when that time comes. Again, thank you for all of your help. It could not have been better.
Baba Bosworth
MAY 2008
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OCEANIA 'NAUTICA' ~ SOUTH EAST ASIA
Scott,
I just wanted to thank you for planning the recent trip that you planned for my husband and I to SE Asia was amazing, the itinerary and the ship was everything and more.
Every trip that you have been planning for us over the last 10+ years have always been fantastic. You know all the right cruises we want to go on and all the resorts we want to stay in. You understand our needs and the kind of trips we like. Thanks to you we have seen most of the world. You’re the best.
Pam and Bob
MAY 2008
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NORWEGIAN 'PEARL' ~ SOUTHERN CARIBBEAN
Hi Scott,
We've been meaning to email you since we got back from our recent cruise on Norwegian's Pearl.
We had a fabulous time - the upgrade was definitely worth it. It was like being in First Class on an aircraft - you forget that there is a ship/plane load of passengers behind you! Having that huge deck was one of my favourite parts ... being able to relax on our loungers for the sail-always each evening was truly decadent.
The only problem is now it will be very difficult to go back to a "normal" cabin on our future cruises!!
Thanks again for all your time and efforts in making our cruise a memorable experience.
Siobhan & Bob
MARCH 2008
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REGENT 'SEVEN SEAS MARINER' ~ SOUTH EAST ASIA & AUSTRALIA
Hey Scott,
Just saying hello! Our trip is unbelievable!!! Of course the ship is spectacular!!
All the ports have been extremely interesting!! Just leaving Komodo Island, Indonesia 43 C, very hot! Saw 3 adult dragons and 1 baby!!
Bali yesterday was gorgeous - a first visit for me. No problems for us in Myanmar. Heading to Darwin, AU. This segment the ship is full - over 200 Brits. The previous segment only 507 guests - the president of Regent Mark Conroy was aboard.
Anyway, thanks for setting this up for us!!
Cheers,
Gale and Steve Rutledge
NOVEMBER 2007
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PRINCESS CRUISES 'DAWN PRINCESS' ~ MEXICO
Dear Scott,
We want to send a hearty Thank You for your professionalism and support for our very pleasant cruise experience. The services you provided certainly were a part of that great time we had.
You responded in a timely manner to our questions/concerns and provided all the information and updates promptly. Your excellent service made the experience worthwhile. While we owe Jean a "Thank You" for taking the lead and putting it together, you made it happen rather seamlessly.
Jo & Skeets
NOVEMBER 2007
