DIAMOND ‘PRINCESS’ ~ AUSTRALIA – NEW ZEALAND
Hi Scott,
Just wanted to thank you for all your efforts to make our trip to Australia perfect! We had a wonderful time and owe much of our trip to all your attention to detail.
Patti was terribly impressed with all your attention to detail. Patti is a travel agent as well and always very attentive to her customers' needs so she knows a job well done when she sees it.
Thanks again,
Lynn
FEBRUARY 2010
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CELEBRITY 'CONSTELLATION' ~ CANADA - NEW ENGLAND
Thank you for recommending the Celebrity Constellation to New England and Canada. We had a wonderful time.
Jens and I appreciate you as our travel agent. The manoeuvring you do to get us outstanding rooms is not lost on us. We appreciate your hard work and updates on discounts being offered.
What did you think of the singer Terry Grant---what fun! The boat was beautiful.
A man in the big fantail suite next to us was celebrating his seventieth birthday. Sixty people were traveling with him and his wife. One of the birthday guest was the CEO of Holland America and his wife. Most of the birthday party guest were in the penthouses on our floor. We benefited from the wealthy guest around us by having outstanding service and beautiful food presentations!
Jens and I think of you and your family often.
Janie Marino
NOVEMBER 2009
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SILVERSEAS 'SILVER WHISPER' ~ MEDITTERANEAN
Scott,
I am writing to say "many, many, thanks" for all your help with our family trip on the Silverseas Whisper, and for your help with securing our transfer driver in Italy, Mr. Giovanni Lerusce, with Positano Drivers.
Scott, you have always been the "best" travel agent in the business and we can't thank you enough for coordinating the trip for the ten of us. We recognize that it is always a bit more challenging when coordinating for multiple travelers with varied travel expectations, but you came through as you always do for me!
You were right in recommending the Silversea! I don't think we can ever cruise again on another cruise company.
We also loved our driving trip from Rome to Pompeii, Sorrento and the Amalfi Coast with Mr. Lerusce. I would highly recommend his company to any of your other clients. He is professional, courteous, and a great safe driver especially when navigating those narrow roads in Italy!
Scott, all of us returned home safely and have you in our thoughts.
Thank you for everything.
Nancie Parker
SEPTEMBER 2009
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PRINCESS CRUISES 'DIAMOND PRINCESS' ~ ALASKA
Scott,
We think the fantail idea was perfect for this Alaskan cruise. As first-time Fantail cruisers, we had a little concern on the first day when the stern wiggled a bit, but most of the time we've felt like we were docked, it's so smooth . . as you know.
The fantail balconies are a bit bigger than the ones on the sides of the ship. They're very calm and sheltered from the wind and they're good for up to 8 people to meet on and have wine and snacks. The folks on the side of the ship find it a little windy .
The Diamond Princess is a very nice ship. We're on our way to College Fjord for our last glacier viewing from our great fantail balcony.
George Hull
SEPTEMBER 2009
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PRINCESS CRUISES 'DIAMOND PRINCESS' ~ ALASKA
Scott,
Thanks. We are all set to leave tomorrow.
You have been a great help. Your customer service is outstanding. Look forward to working with you again.
Until then...
Nancy Marinovich
SEPTEMBER 2009
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HOLLAND AMERICA 'WESTERDAM' ~ ALASKA
Scott,
Thank you so much for all you did for us on our cruise (WESTERDAM) on June the 24th. The upgrade was great. We enjoyed every minute of our vacation. An added benefit on the last leg of our flight to Seattle we were upgraded to first Class.
When we are ready to plan another cruise you will be the first person to be Contacted.
Again THANKS!!
Bill Hoggard
JUNE 2009
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CELEBRITY 'INFINITY' ~ SOUTH AMERICA
